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Submitted by Charlene Boh on

Established in 1976, Mase International Marketing Services started off as a distributor of hair colour products. Over the years, the company has grown to become a leading distributor of cosmetics and toiletries products in Asia. Mase places great emphasis on innovation in Research & Development (R&D) in its hair products and is the only Singapore SME in this field with an R&D facility focusing primarily on hair dyes and hair growth formulations.

Hair colour products have evolved to meet the changing needs of the market. Increasingly consumers are looking for products with gentler formulations to reduce hair damage. With these insights in mind, Mase engaged the services of IPI to source for alternative hair dyeing methods to cater to this growing niche of customers. 

After understanding Mase’s requirements, IPI assisted Mase in identifying and assessing relevant technology partners to accelerate their in-house R&D efforts. Through IPI’s technology matching service, Mase successfully partnered the School of Chemical & Life Sciences at Nanyang Polytechnic (NYP) to embark on a research collaboration to develop a novel dye ingredient. The collaboration is expected to create a new range of hair dye products that are gentle on the hair and retains colour for a longer period.

In total, Mase has saved 18 months had they undertaken their project on their own.

Ng Ling Ching, Director, Mase International Marketing Services said, “IPI was instrumental in finding the right research partner to complement our in-house research activities. Through IPI’s facilitation, we are glad to have saved substantial time and effort to look for the right research partner. The research collaboration with NYP will also accelerate our product innovation cycle.”

Sub Title
Mase International Marketing Services partnered with IPI Singapore to accelerate its R&D for gentler hair dye products, resulting in a research collaboration that shortened development time and enhanced product innovation.
Impact Title
Accelerated Innovation and Product Development
Sub Title
Accelerated Innovation and Product Development
Legacy ID
15716
Sub Heading
IPI enabled faster R&D and product innovation for Mase’s hair dye range.
At a glance
Mase International Marketing Services
Client
Health & Personal Care
Industry
Technology Matching
IPI Service
Novel Hair Dye Ingredient
Key Technology
Add Impact
By partnering with the School of Chemical & Life Sciences at Nanyang Polytechnic through IPI’s facilitation, Mase was able to save 18 months in its R&D process compared to undertaking the project independently. This substantial reduction in development time allowed the company to bring new products to market more rapidly.
Time Savings
The collaboration enabled Mase to develop a novel dye ingredient, resulting in a new range of hair dye products that are gentler on hair and offer longer-lasting colour. This innovation positions Mase to better meet evolving consumer demands and strengthens its competitive edge in the cosmetics industry.
Enhanced Product Innovation
Glance Title
At a Glance
Sub Title
Mase International Marketing Services leveraged IPI’s technology matching to fast-track R&D, saving significant development time and enabling the launch of innovative, gentler hair dye products.
The challenge
Consumers are increasingly seeking hair dye products with gentler formulations that reduce hair damage. Meeting these expectations requires ongoing innovation and the ability to develop new, effective solutions.
Evolving Consumer Demands
As a Singapore SME, Mase needed to identify and collaborate with the right technology partners to accelerate its R&D efforts and reduce the time and resources required to develop new products.
Need for Efficient R&D Partnerships
The challenges title
The Challenge
The challenges description

The hair colour industry has seen significant shifts as consumer preferences evolve. Increasingly, customers are seeking hair dye products with gentler formulations that minimise hair damage, reflecting a growing demand for safer and more effective solutions. For Mase International Marketing Services, a leading distributor of cosmetics and toiletries in Asia, this trend presented both an opportunity and a challenge. To remain competitive and address this emerging market niche, Mase recognised the need to innovate beyond conventional hair dye products. However, developing novel formulations that are both gentle on hair and capable of retaining colour for longer periods required advanced research capabilities and access to new technologies. As a Singapore SME with a dedicated R&D facility, Mase was keen to accelerate its in-house development process but faced limitations in identifying suitable alternative dyeing methods and technology partners. The company needed to find a way to efficiently source and evaluate potential collaborators who could complement its R&D strengths, thereby reducing the time and effort typically required for such innovation cycles.

The Solution Title
The Solution
The Solution Description

IPI Singapore assisted Mase International Marketing Services by identifying and assessing relevant technology partners to accelerate their in-house R&D efforts. Through IPI’s technology matching service, Mase was able to clearly articulate its requirements and leverage IPI’s extensive network to find the right expertise for its innovation goals. IPI facilitated a successful partnership between Mase and the School of Chemical & Life Sciences at Nanyang Polytechnic (NYP). This research collaboration focused on developing a novel dye ingredient tailored to meet consumer demands for gentler hair dye products that also offer longer-lasting colour. By enabling this connection, IPI played a pivotal role in complementing Mase’s in-house research activities and expediting the innovation process. The collaboration is expected to result in a new range of hair dye products that align with market needs and reinforce Mase’s position as an industry leader.

Testimonial Section
Testimonial title
Client Perspective
Testimonial description

"IPI was instrumental in finding the right research partner to complement our in-house research activities. Through IPI’s facilitation, we are glad to have saved substantial time and effort to look for the right research partner. The research collaboration with NYP will also accelerate our product innovation cycle."

Testimonial Name
Ng Ling Ching
Testimonial Designation
Director, Mase International Marketing Services
Business impact Heading
Business Impact
Business impact title
Accelerated R&D and Faster Product Innovation
Impact scores
Counter Text
Months Saved
Total count
18
Counter Text
Product Innovation Cycles Accelerated
Total count
1
Overview

Established in 1976, Mase International Marketing Services started off as a distributor of hair colour products. Over the years, the company has grown to become a leading distributor of cosmetics and toiletries products in Asia. Mase places great emphasis on innovation in Research & Development (R&D) in its hair products and is the only Singapore SME in this field with an R&D facility focusing primarily on hair dyes and hair growth formulations.

Data source
prod
Area Of interest
Slug
collaboration-accelerates-in-house-rd-efforts